These Terms and Conditions set out the basis on which TevoProjects provides its services. They apply from the moment you engage us, sign a Statement of Work, or use our website. We ask that you read them in full before any engagement begins. By proceeding, you agree to be bound by the provisions set out below.
1. About These Terms
TevoProjects is a project delivery and project management consultancy. We assist organizations in establishing, configuring, connecting, and operating the platforms they use to deliver work. These Terms constitute the agreement between you and us. They apply together with any Statement of Work you sign and with our Privacy Policy. In the event of a conflict between a Statement of Work and these Terms on a particular project matter, the Statement of Work governs that matter.
You represent that you are at least 18 years of age and that you have authority to accept these Terms on behalf of the organization you represent. We engage only with clients able to provide that representation.
2. Definitions
For the purposes of these Terms:
- “We”, “us”, “our”, “TevoProjects” means TevoProjects, with its registered office at [Insert Registered Business Address].
- “You”, “your”, “the Client” means the organization or person engaging us.
- “Services” means any project management consulting, platform setup, configuration, integration, automation, data migration, training, administration, or support we provide.
- “Statement of Work” or “SOW” means the written brief setting out the scope, deliverables, timing, and price for a specific project.
- “Deliverables” means the boards, templates, dashboards, automations, integrations, configurations, documentation, and reports we produce for you.
- “Platform” means any third-party project management or related tool in which we work on your behalf, such as Asana, Jira, Monday.com, Smartsheet, Wrike, ClickUp, or Microsoft Project.
- “Confidential Information” means non-public information disclosed by either party, including business plans, client data, pricing, and internal processes.
3. The Services We Provide
Our work covers strategy and planning, platform implementation, tool integration, workflow automation, data migration, and managed support. The precise scope for your project is set out in the SOW. We determine the methods and tools used to perform the work, in accordance with sound professional practice, unless the SOW provides otherwise.
Any request that falls outside the agreed SOW constitutes additional scope. Additional scope requires separate written agreement and may affect both price and timing. We may engage specialist subcontractors where a project requires it. Where we do so, we remain responsible for the quality of the work and bind those subcontractors to the same confidentiality obligations we owe to you.
4. Statements of Work and Project Scope
Every engagement proceeds under a SOW, which sets out the deliverables, milestones, price, and acceptance criteria. Any item not specified in the SOW falls outside the project. We define this boundary explicitly in order to manage the risk of scope expansion, which is a common cause of project delay.
Where changes are required, they are recorded in writing and approved before we act on them. A change may affect cost, dates, or both, and we will advise you of the impact before you approve it.
5. Client Responsibilities
The success of a project depends materially on your participation, and delays frequently originate on the client side. You agree to:
- Provide the access we require to your Platforms, including administrative rights where the work demands them.
- Supply accurate and current data and documentation when requested.
- Designate a single decision-maker authorized to approve work and respond to queries without undue delay.
- Review each Deliverable within the period specified in the SOW or, failing that, within ten business days.
- Maintain the licences and seats your team requires on the Platforms we configure.
Where these responsibilities are not met, timelines may be extended and costs may increase. We are not liable for any deficiency arising from late, incomplete, or inaccurate information provided by you.
6. Third-Party Platforms and Tools
We do not own Asana, Jira, Monday.com, or any of the other tools we configure. We operate within them on your behalf. This distinction is material. Those platforms set their own pricing, modify their own features, deprecate functions, experience outages, and revise their own terms, in each case without reference to us and outside our control.
Accordingly, we do not warrant that a Platform will continue to behave as it did on the date your configuration was built. If a vendor removes a feature on which an automation depends, or changes an API to which we integrated, any resulting remediation constitutes additional work rather than a defect in our Deliverables. You are responsible for your own contracts and payments with each Platform vendor. We are pleased to advise, but the relationship with the tool remains yours.
7. Data Migration
The migration of project history between tools is a sensitive undertaking, and the associated risks warrant clear statement. We export your archives, task histories, attachments, user roles, and templates, and we perform integrity checks on completion. No migration, however, produces a perfect reproduction of the source, as some platforms store data in ways that do not map across.
Prior to any migration, you must retain a complete backup of your source system. We will advise you of what can and cannot be transferred once we have inspected the data. Where a field, format, or feature has no equivalent in the destination tool, we document the gap rather than implement a workaround liable to fail later. We are not liable for data that the source system exported incompletely or that was corrupted before it reached us.
8. Automation and Workflow Configuration
Automations can save significant time, but they perform precisely as instructed. We build triggers, assignment rules, reminders, and approval flows in accordance with the logic agreed with you in writing. Once that logic is approved and live, the automation operates on it.
You are responsible for advising us of any change to your processes following go-live. An automation built for a previous workflow will continue to operate on the previous rules until it is updated. We test every automation against real scenarios before handover; however, responsibility for keeping the underlying business logic current rests with you once the project closes, unless an active managed services plan covers it.
9. Fees and Billing
9.1 How We Price
Fees are set out in your SOW or invoice prior to the commencement of work. Additional scope is priced separately, and the applicable figure is provided before such work begins.
9.2 Payment
Invoices are due within fourteen days of the invoice date unless the SOW provides otherwise. A deposit may be required before work commences and, where it applies, it is non-refundable. The SOW will state whether a deposit applies.
9.3 Late Payment
Overdue invoices accrue interest at 1.5% per month, or the maximum rate permitted by law if lower. We may suspend work on any account more than fifteen days past due. Such suspension does not discharge amounts already owed for completed work.
9.4 Refunds
Payments are non-refundable once work has commenced. If you terminate a project early, you remain liable for all work completed and any costs we have committed to up to the date of termination.
9.5 Taxes and Expenses
You are responsible for all applicable taxes and government charges relating to the Services, and for any reasonable, pre-approved out-of-pocket expenses we incur.
10. Revisions and Acceptance
Each Deliverable includes up to two rounds of revision at no additional charge unless the SOW specifies otherwise. Revision requests must be submitted in writing and must clearly identify the changes sought. Additional rounds are billed at our standard hourly rate. If you provide no written feedback within ten business days of delivery, the Deliverable is deemed accepted.
11. Intellectual Property
11.1 Our Intellectual Property
The frameworks, templates, configuration patterns, internal tools, and methods we apply to your project are and remain our exclusive property. Their use on your project does not transfer them to you.
11.2 Licence to Deliverables
Upon receipt of payment in full, you are granted a perpetual, non-exclusive, non-transferable licence to use the final Deliverables within your business. Broader rights apply only where the SOW expressly grants them.
11.3 Client Materials
Your data and pre-existing materials remain yours. You grant us a limited, non-exclusive licence to use them solely for the purpose of performing the Services.
11.4 Portfolio Rights
We may describe the project in general, anonymized terms for our portfolio and marketing, unless you instruct us otherwise in writing. We also retain the general skills and know-how acquired in the course of the engagement.
12. Confidentiality
Each party shall protect the other’s Confidential Information and use it solely to perform the project. This obligation does not extend to information that is or becomes public through no fault of the receiving party, was already known to it, was independently developed, or was lawfully obtained from a third party without restriction. The obligation survives for two years following the end of the engagement, and indefinitely in respect of any information that constitutes a trade secret.
13. No Guarantee of Delivery Outcomes
We deliver the systems that support more effective project delivery. We make no guarantee that your projects will meet their deadlines, remain within budget, or otherwise succeed. Those outcomes depend on the adoption of the tools by your teams, the quality of your own planning, the data you provide, and numerous factors outside our control. Any timelines, benchmarks, or examples we provide are illustrative only and do not constitute a commitment.
14. Limitation of Liability
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with these Terms, any SOW, or the Services shall not exceed the fees paid by you to us in the twelve months preceding the event giving rise to the claim, or one hundred US dollars where no fees have been paid.
We shall not be liable for any indirect, incidental, special, or consequential loss, including loss of profit, loss of revenue, loss or corruption of data, loss of business opportunity, business interruption, or reputational harm, even if advised of the possibility of such loss. Where applicable law prohibits these limitations, our liability shall be limited to the minimum extent permitted by that law.
15. Services Provided “As Is”
Our website and any digital resources we provide are offered on an “as is” and “as available” basis, without warranty of any kind. To the maximum extent permitted by law, we disclaim all implied warranties, including those of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will operate without interruption, will be compatible with every system, or will be free of errors or harmful components.
16. Indemnification
You agree to indemnify and hold harmless us, our personnel, and our subcontractors against any claim, loss, or cost, including reasonable legal fees, arising out of:
- your use of the Services or Deliverables;
- decisions made by your business on the basis of our work;
- your breach of these Terms;
- the data or materials you provide; or
- any infringement of third-party rights by such materials.
17. Term and Termination
17.1 Term
These Terms take effect upon your first use of the Services or first executed SOW and continue until all active SOWs have been completed, unless terminated earlier in accordance with this section.
17.2 Termination for Convenience
Either party may terminate an engagement on thirty days’ written notice. In that event, you shall pay for all completed work, committed costs, and any non-cancellable commitments made up to the effective date of termination.
17.3 Termination for Cause
Either party may terminate immediately, on written notice, if the other materially breaches these Terms and fails to cure within fifteen days of notice, or becomes insolvent or ceases to trade.
17.4 Website Access
We may suspend or terminate your access to our website at any time, without notice, if you breach these Terms.
17.5 Survival
The provisions relating to intellectual property, confidentiality, limitation of liability, indemnification, and dispute resolution, together with any other provisions that by their nature should survive, shall survive the termination or expiry of these Terms.
18. Data Protection
In the course of providing the Services, we may have access to personal or business data belonging to you. We handle such data in accordance with applicable data protection law, which may include the GDPR and the CCPA. You are responsible for obtaining all necessary consents and authorizations for any personal data shared with us. You shall not provide us with sensitive personal data unless the SOW expressly covers it and appropriate safeguards are in place.
19. Independent Contractor
We act as an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between the parties. Our personnel are not your employees and are not entitled to any benefits from you. We are responsible for our own taxes and insurance.
20. Non-Solicitation
During an active engagement and for twelve months following its completion or termination, neither party shall directly solicit the personnel of the other who were involved in the engagement, without prior written consent. General public advertisements are excluded from this restriction.
21. Force Majeure
Neither party shall be liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including natural disasters, pandemics, government action, war, civil unrest, labor disputes, power or network failures, cyberattacks, or outages affecting the third-party platforms on which we rely. The affected party shall notify the other promptly and take reasonable steps to limit the impact.
22. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of [Insert Governing State / Country], without regard to its conflict-of-laws principles. The parties shall first seek to resolve any dispute through good-faith negotiation. If the dispute is not resolved within thirty days of written notice, it shall be referred to binding arbitration at [Insert Arbitration Location] under the rules of the relevant arbitration body. The prevailing party shall be entitled to recover its reasonable legal fees and costs.
23. General Provisions
23.1 Severability
If any provision of these Terms is held unenforceable, the affected provision shall be modified to the minimum extent necessary to render it enforceable, or severed if modification is not possible, and the remaining provisions shall continue in full force.
23.2 Waiver
A failure to enforce any right or provision shall not constitute a waiver of it. No waiver shall be effective unless made in writing and signed by the waiving party, and a waiver of one breach shall not constitute a waiver of any subsequent breach.
23.3 Assignment
You may not assign your rights under these Terms without our prior written consent. We may assign our rights to a successor entity.
23.4 Entire Agreement
These Terms, together with any applicable SOW and our Privacy Policy, constitute the entire agreement between the parties and supersede all prior understandings on the same subject matter.
23.5 Changes to These Terms
We may amend these Terms from time to time and will provide at least thirty days’ notice of any material change. Continued use of the Services following the effective date of a revision constitutes acceptance.
23.6 Translation
Where we provide a translation of these Terms, the English version shall prevail in the event of any inconsistency.
24. Contact Us
For any question concerning these Terms, please contact us:
Email: [email protected]
Website: tevoprojects.com